Page Comparison

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IP address or password incorrect?
insufficient user rights to collect the requested data?
wrong protocol type?
access issues due to firewall or other limitations?

Known Issues

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Compute

Expand

title	VMware

Expand

title	IBM SVC/Storwize/FlashSystemPowerVM

Expand

title	EMC Unity

Error Message:

No Format
Catched Exception! (SSHConnectionImpl) de.qualicision.bvq.exception.BvqScanException: SSH result contains "rbash: line xxx: yyy Killed"

BVQ Version: all

Suggested Action:

None.

This is an SVC limitation. The error typically disappears the next time the system is scanned.

Error Message:

No Format
Catched Exception! (SSHConnectionImpl) de.qualicision.bvq.adapter.ssh.action.CommandErrorException: the svc raised an error -> CMMVC6098

BVQ Version: all

Suggested Action:

None.

The error occurs when SVC is busy , e.g. copying files between nodes. The error typically disappears the next time the system is scanned.

Expand

title	NetApp OnTap

HTTP-Error 500 "Unable to connect to Database"

No Format

2021-04-08T09:17:37,383 ERROR [topology-scan_Worker-1]: Error executing call to [/rest/api/uom/ManagedSystem/<system_id>/<object_type>], got status [500 INTERNAL_SERVER_ERROR] with message [
<entry xmlns="http://www.w3.org/2005/Atom" xmlns:ns2="http://a9.com/-/spec/opensearch/1.1/" xmlns:ns3="http://www.w3.org/1999/xhtml">
<id>5fc9dc1c-03be-4e80-b8fb-4f9ea9dc0b4a</id>
<title>HttpErrorResponse</title>
<published>2021-04-08T09:17:46.640+02:00</published>
<author>
<name>IBM Power Systems Management Console</name>
</author>
<content type="application/vnd.ibm.powervm.web+xml; type=HttpErrorResponse">
<HttpErrorResponse:HttpErrorResponse xmlns:HttpErrorResponse="http://www.ibm.com/xmlns/systems/power/firmware/web/mc/2012_10/" xmlns="http://www.ibm.com/xmlns/systems/power/firmware/web/mc/2012_10/" xmlns:ns2="http://www.w3.org/XML/1998/namespace/k2" schemaVersion="V1_0">
<Metadata>
<Atom/>
</Metadata>
<HTTPStatus kb="ROR" kxe="false">500</HTTPStatus>
<RequestURI kxe="false" kb="ROR">/rest/api/uom/ManagedSystem/3870ebf9-dd78-31e5-a91e-719c4f86178b/NetworkBridge</RequestURI>
<ReasonCode kb="ROR" kxe="false">Unknown internal error.</ReasonCode>
<Message kb="ROO" kxe="false">com.ibm.pmc.rest.provider.exceptions.RESTProviderException: Exception While getting SEA:: Unable to connect to Database. </Message>
<RequestBody kb="ROO" kxe="false"/>
<RequestHeaders kxe="false" kb="ROO">
{x-forwarded-server=hmc101.localdomain, x-forwarded-host=172.16.146.192:12443, X-Transaction-ID=XT10011179, host=172.16.146.192:12443, connection=Keep-Alive, x-api-session=9PLm73Uh1Zg84V-wivc1TrsRpNLdrV-VbWeDWSfBEheHxNiuwGEgl_0OWwcLpFlVDaydA2z37DWTvHLMo9McsEwN9X_at8GfE5_ayfeF9Qjzf2EGlzYxJW0G4BzEaznehGmjRR7GfsY3ktUmcte6LT_-JHq5tCqUzfx4nVz6E9wu4dbG2Bo-DhJnkH81b1HLqpjCZyPQlAHf1fqpFOFWr29_7xq-GN_J5tiE1zwSXvY=, x-forwarded-for=172.16.168.84, accept-encoding=gzip,deflate, accept=application/vnd.ibm.powervm.uom+xml;, user-agent=Apache-HttpClient/4.5.12 (Java/11)}
</RequestHeaders>
</HttpErrorResponse:HttpErrorResponse>
</content>
</entry>
] (PowerVmClient)

BVQ Version: 2021.H1.3 and above

Suggested Action:

The Postgres DB on VIO servers which the HMC queries to get various system information (like virtual networks, virtual storage, etc.) is broken or Postgres service (vio daemon) is not running. This causes HTTP-500 error messages on both, the HMC and BVQ scanner.

The issue can be fixed using the following commands on the VIOS:

No Format
ssh padmin@${vios} $ oem_setup_env # stopsrc -s vio_daemon # /usr/sbin/slibclean # rm -rf /home/ios/CM # startsrc -s vio_daemon -a '-d 4'

Network

Expand

title	Brocade (REST)

Error Message: "Max limit for REST sessions reached"

No Format

Got error from Brocade Switch with IP 10.10.101.147! (body: {
 "errors": {
  "error": [
   {
    "error-type": "application",
    "error-tag": "operation-failed",
    "error-app-tag": "Error",
    "error-path": "/rest/login",
    "error-message": "Max limit for REST sessions reached",
    "error-info": {
     "error-code": 14,
     "error-module": "auth"
    }

BVQ Version: 6.2 and above

Suggested Action:

By default, the SSH session limits on Brocade switches is set to 3. The number of SSH sessions can be increased up to 10 by using CLI command mgmtapp --config -maxrestsession <1...10>

Expand

title	Brocade (BNA)

Expand

title	Cisco

...

Storage

Error Message:

BVQ Version: 6.2 and above

Suggested Action:

Expand

title	VMware

Expand

title	IBM PowerVM

	IBM SVC/Storwize/FlashSystem

Error Message: "rbash: line xxx: yyy Killed"

No Format
Catched Exception! (SSHConnectionImpl) de.qualicision.bvq.exception.BvqScanException: SSH result contains "rbash: line xxx: yyy Killed"

BVQ Version: all

Suggested Action:

None.

This is an SVC limitation. The error typically disappears the next time the system is scanned.

Error Message: "the svc raised an error -> CMMVC6098"

No Format
Catched Exception! (SSHConnectionImpl) de.qualicision.bvq.adapter.ssh.action.CommandErrorException: the svc raised an error -> CMMVC6098

BVQ Version: all

Suggested Action:

None.

The error occurs when SVC is busy , e.g. copying files between nodes. The error typically disappears the next time the system is scanned.

Expand

title	NetApp OnTap

Expand

title	EMC Unity

Versions Compared

Old Version 2

New Version 3

Key

Known Issues

Compute

Network

Storage