About this task

For Troubleshooting reasons it is helpful to read the logs of a specific scanner

see also

Error Message: HTTP-Error 500 "Exception while getting SEA"

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2021-05-18T19:33:27,290 ERROR [topology-scan_Worker-6]: Error executing call to [/rest/api/uom/ManagedSystem/b8f44367-98bd-377d-8227-7db6208f1c4c/NetworkBridge], got status [500 INTERNAL_SERVER_ERROR] with message [
<entry xmlns="http://www.w3.org/2005/Atom" xmlns:ns2="http://a9.com/-/spec/opensearch/1.1/" xmlns:ns3="http://www.w3.org/1999/xhtml">
<id>7af9ea16-352a-4ab1-890f-1e24405102e7</id>
<title>HttpErrorResponse</title>
<published>2021-05-18T19:33:27.285+02:00</published>
<author>
<name>IBM Power Systems Management Console</name>
</author>
<content type="application/vnd.ibm.powervm.web+xml; type=HttpErrorResponse">
<HttpErrorResponse:HttpErrorResponse xmlns:HttpErrorResponse="http://www.ibm.com/xmlns/systems/power/firmware/web/mc/2012_10/" xmlns="http://www.ibm.com/xmlns/systems/power/firmware/web/mc/2012_10/" xmlns:ns2="http://www.w3.org/XML/1998/namespace/k2" schemaVersion="V1_0">
<Metadata>
<Atom/>
</Metadata>
<HTTPStatus kxe="false" kb="ROR">500</HTTPStatus>
<RequestURI kb="ROR" kxe="false">/rest/api/uom/ManagedSystem/b8f44367-98bd-377d-8227-7db6208f1c4c/NetworkBridge</RequestURI>
<ReasonCode kb="ROR" kxe="false">Unknown internal error.</ReasonCode>
<Message kb="ROO" kxe="false">com.ibm.pmc.rest.provider.exceptions.RESTProviderException: Exception While getting SEA:: The system is currently too busy to complete the specified request. Please retry the operation at a later time. If the operation continues to fail, check the error log to see if the filesystem is full. </Message>
<RequestBody kb="ROO" kxe="false"/>
<RequestHeaders kxe="false" kb="ROO">{x-forwarded-server=XXXX.XXXX.XXX.de, x-forwarded-host=XXXX.XXXX.XXX.de:12443, X-Transaction-ID=XT11438532, host=XXXX.XXXX.XXX.de:12443, connection=Keep-Alive, x-api-session=xnqKwOuPE9APo0rubodXReDeoXN2SnlAXIeEzEu4guge1pd6sg4oCF0WlAE94qpB7NjiX5q8L5xHLJMUuS4LWqRvxopaTucnrOqa6TACGCWhAMYJ4DekkrJtxlpM_s0GkNkoerZ5JSvutYojiYro9N2TNortma44FydeyORKQF260PAUjI2SLytd10mS8PJTpb9uzkbo6h0P0quXOSqRXg==, x-forwarded-for=172.XX.XXX.XXX, accept-encoding=gzip,deflate, accept=application/vnd.ibm.powervm.uom+xml;, user-agent=Apache-HttpClient/4.5.12 (Java/11)}</RequestHeaders>
</HttpErrorResponse:HttpErrorResponse>
</content>
</entry>
] (PowerVmClient)

Applies to

BVQ Version: 2021.H1.3 and above

Procedure

Different problems can result in this error. One reason might be a full filesystem (as the error message itself suggests). Another reason might be a dodgy SEA adapter. Please run command

entstat -all entX

to see if there are Limbo Packets which indicate that the SEA has detected its physical network is not operational.

see also

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