About this task
Due to updates or restart of services, support packages may not be created yet, but still have an existing entry.
Applies to
All BVQ versions
Procedure
- Stop the BVQ-Server service
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C:\>mongo --host IPLOCALHOST --authenticationDatabase admin -u bvq -p P@ssw0rd
MongoDB shell version v4.4.3
connecting to: mongodb://127.0.0.1:27017/?compressors=disabled&gssapiServiceName=mongodb |
- Delete the support package entryShow all DBs
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> db.support_packages.deleteMany({})
{ "acknowledged" : true, "deletedCount" : 1 }
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Check the DBs> show dbs
TTTM 33.027GB
TTCV 2.237GB
SVAS 0.396GB
admin 0.000GB
bvq 103.109GB
config 0.000GB
local 0.000GB
Switch DB> |
- Switch to your specific DB
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> use bvq
switched to db bvq
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> db.support_packages.find({})
{ "_id" : "bvq-support_full_20230104140307", "status" : "COPYING", "scannerConfigurationNames" : [ "VC-LABDA", "vc-nsx-schulung" ], "messages" : [ ], "created" : ISODate("2023-01-04T13:03:07.122Z"), "requiredSpace" : 529553981.5, "estimatedSize" : 71527071.50000001, "finalSize" : NumberLong(0), "progress" : 0.09674267100977199, "packageType" : "SCAN_DATA_PACKAGE", "_class" : "de.sva.bvq.web.support.model.SupportPackage" }
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- Delete the support package entry
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> db.support_packages.deleteMany({})
{ "acknowledged" : true, "deletedCount" : 1 } |
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