About this task
The Service is not running
Applies to
All Versions and Systems
Procedure
Check the Log files and the System performance for overutilization.
Folder Path
C:\Program Files\SVA\BVQ\bvq-core\bvq-server\bin C:\Program Files\SVA\BVQ\bvq-core\bvq-server\logs C:\Program Files\SVA\BVQ\bvq-core\bvq-scanner-local C:\Users\SVA.DKarch\AppData\Roaming\SVA\BVQ\bvq-gui\logs
In many cases, the memory provisioning has to be adjusted.
Please reinstall the BVQ scanner with a higher value for Java max heap size, depending on the current size and on the available memory.
Reinstall BVQ with the correct version.
Start the installer as administrator
Work through the wizard until you find the specific page, here Web server and enlarge the Java max heap size
After the installation, the services will start and the service should be running again.