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About this task

The Service is not running

Applies to

All Versions and Systems

Procedure

Check the Log files and the System performance for overutilization.

Folder Path
C:\Program Files\SVA\BVQ\bvq-core\bvq-server\bin
C:\Program Files\SVA\BVQ\bvq-core\bvq-server\logs
C:\Program Files\SVA\BVQ\bvq-core\bvq-scanner-local

C:\Users\SVA.DKarch\AppData\Roaming\SVA\BVQ\bvq-gui\logs
 Path



In many cases, the memory provisioning has to be adjusted.

 all memory sizes



Please reinstall the BVQ scanner with a higher value for Java max heap size, depending on the current size and on the available memory.


Reinstall BVQ with the correct version.
Start the installer as administrator


Work through the wizard until you find the specific page, here Web server and enlarge the Java max heap size

 expand...
Error rendering macro 'excerpt-include' : No link could be created for 'Core installation'.


After the installation, the services will start and the service should be running again. 




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