About this task

For Troubelshooting reasons it is helpful to read the logs of a specific scanner 

Applies to

The BVQ Web GUI

Procedure

Open the WebUI and go to SCANNER.

Critical configurations are listed on top of the page. There are two buttons for each scan category (Topology, Performance, Event, HFTCS): The left one shows the scan status, the right one the persist status.

Reinstall BVQ with the correct version.

Click on a red icon to see the log file for the selected item.

Set severity to "Error" to limit the amount of information. 

In most cases, the error can now be narrowed down to either a configuration issue or a connection issue

• IP address or password incorrect?
• insufficient user rights to collect the requested data?
• wrong protocol type?
• access issues due to firewall or other limitations?